Delete your account

Last updated: 2026-11-07

In the app

Open NUMERA → Settings → Privacy → Delete account, confirm it's you, and confirm. Your account is deleted immediately and every signed-in device is signed out.

What is deleted

Your profile, photo, settings, your chart and its history, saved readings and dates, connections and their consent records, shared links, synced journal entries, your Events preferences, data exports and passkeys. If you're a practitioner, every workspace you own, with its clients, readings, notes, report files and portal links. You can also erase the journal on your device at the same time.

What is kept

Payment and transaction records, Events membership payments included, unlinked from your name and email, for tax and accounting. Deleting your account ends an Events membership. A minimal deletion record (account id, sign-up and deletion dates, sign-in method) for 24 months. Usage events already recorded stay, no longer linked to an account, for up to 24 months.

Subscriptions

If you subscribed on the web, deleting your account cancels that subscription.

If you subscribed through the App Store, deleting your account does not cancel it. Only you can cancel an Apple subscription: on your iPhone, open Settings → your name → Subscriptions.

If you subscribed through Google Play, deleting your account does not cancel it. Only you can cancel a Google Play subscription: open the Play Store → Payments and subscriptions → Subscriptions.

Can't open the app?

Email support@rightimagedigital.com from the address on your account and we will delete it.